Australian Web Privacy Statement
Australian Web Privacy Statement
Computershare Limited ACN 005 485 825 and its subsidiaries ('Computershare') wants to make your on-line experience satisfying and safe. Our aim is to safeguard the privacy and security of your personal information whilst providing a personalised service that meets your individual preferences and needs. This Privacy Statement applies to your use of our website: www.computershare.com.
Collection, maintenance, use and disclosure of personal information is governed by the Privacy Act 1988 (Cth).
Information collection and use
When you browse this site, our system automatically logs information about your visit such as the date and time of your visit, user’s server address, type of browser used, previous site visited, pages accessed and total user time. Unless you register for one of our online services we do not collect personal information such as your name and address. We do however use “cookies”. A cookie is a message given to a web browser by a web server. The browser stores the message in a text file. The message is then sent back to the server each time the browser requests a page from the server. Websites to which this site may be linked may also use their own cookies to collect information from you. You can generally configure your web browser to accept cookies, reject cookies or notify you when a cookie is sent. You should refer to the help menu of your web browser if you require details as to how this can be done. If your browser is configured to reject all cookies you will be unable to use our website.
The primary purpose of collecting this information is the collation of statistics on use of our website, to ensure the website operates well and for security reasons. The information is also used in fault finding, determining hacking attempts and it may be accessed for law enforcement reasons. We do not attempt to identify users from this information unless we are investigating a problem for that user.
We may share this information within the Computershare Group, and may disclose it to others if required to do so by law.
If you use our online services you may need to give us personal information. You will be given more information regarding privacy before accessing the service. More details regarding how Computershare companies manage personal information in their respective businesses is available in their personal information management statements in the Australian section of our website .
You will be given more information regarding privacy at the Investor Centre service. With some other services you may have to enter information we already hold such as your surname, SRN's or HIN's so we can identify you to perform the service. We will only use this information to provide that service.
Accessing and updating your information
You can contact our privacy officer if you would like details of your personal information which we may hold about you, or if you would like us to correct it. To ensure the integrity and safety of personal information, Computershare will only disclose such information if our internal procedures are satisfied. Depending on the nature of your request, we may ask you to complete a personal information request form. In certain cases, we may charge a fee for this service, but we will inform you at the time.
Our privacy officer’s contact details are: privacy@computershare.com.au or you can write to us at:
Privacy Officer
Computershare Limited
Yarra Falls, 452 Johnson Street
Abbotsford Vic 3067
Australia
Links to other sites
This website contains links to other websites. This statement only applies to this website. Computershare is not responsible for the privacy practices or contents of any other website.
Changes to this privacy statement
Any changes to this statement that may be made from time to time will be available on this section of our website.
Computershare Investor Services Pty Ltd Personal Information Management Statement
Computershare Investor Services Pty Ltd Personal Information Management Statement
Computershare Investor Services Pty Limited (ABN 48 078 279 277) ("CIS") provides a range of securities registry services to securities issuers including registering securities transfers, facilitating communications from securities issuers to its securityholders, facilitating the payment of distributions or coupon payments, handling securityholder inquiries on behalf of issuers and recording name and address changes.
We are required to comply with the National Privacy Principles contained in the Privacy Act 1988.
Protecting personal information provided to us is important. We hope that this Personal Information Management Statement will help you understand how CIS collects, uses and safeguards your personal information.
Personal Information Collection
In its capacity as securities registrar, CIS collects personal information about securityholders including name and address details, securityholding balances, tax file numbers, bank account details and e-mail addresses. This information is generally provided to us either directly by securityholders or through securities issuers or securities exchanges.
Information Use
Personal information is collected, held and used for the following purposes:
The primary purpose of collection of personal information is for the maintenance of security registers, which our clients are obliged to maintain under the Corporations Act 2001. Personal information collected is also used to facilitate distribution payments and corporate communications including our clients' financial results, annual reports and other information that our clients may wish to communicate to their securityholders.
Facilitating compliance by issuers with legal and regulatory requirements, including disclosure of name, address and holding balance details to companies such as bidders in the take-over context or as otherwise required to meet legal or regulatory requirements of our clients.
Disclosure
Third parties to whom CIS may disclose your personal information include:
> our clients for whom we maintain securities registers;
> stockbrokers seeking information concerning their clients
securityholdings;
> regulatory authorities including the ATO or as otherwise
required to fulfil legal and regulatory requirements;
> our related entities for the provision of IT support or print or
mail services;
> non-related print and mail service providers.
Access and Correction
You can access, correct and update the personal information that we hold about you.
Please contact the relevant CIS office at the address set out on the documentation sent to you in relation to your securities holding.
If your securities holding is broker sponsored, you need to contact that broker to update your registered name or address.
To ensure the integrity and safety of securityholder's personal information, CIS will only disclose to securities holders such information if our internal procedures are satisfied. Depending on the nature of your request, we may ask you to complete a personal information request form. In certain cases we may charge you a fee for this service but we will inform you at the time.
Storage and Security of Personal Information
Personal information is mainly held in secure electronic databases. We use a range of security processes to protect the confidentiality and security of personal information that we hold.
Changes To This Statement
Any changes to this statement that may be made from time to time will be available on the Australian section of our website - www.computershare.com. To obtain a copy of our latest privacy statement please contact our Privacy Officer.
Further Information
If you would like any further information or wish to make a complaint please contact our
Our privacy officer’s contact details are: privacy@computershare.com.au or you can write to us at:
Privacy Officer
Computershare Limited
Yarra Falls, 452 Johnson Street
Abbotsford Vic 3067
Australia
Computershare Communication Services Pty Ltd personal Information Management Statement
Computershare Communication Services Pty Ltd Personal Information Management Statement
Computershare Communication Services Limited (ABN 76 007 153 184) ("CCS") provides a range of printing and mailing tasks for its clients and offers commercial printing capabilities across the financial, insurance, energy, and telecommunications industries. CCS also allows clients to access documents via a web-based archive and retrieval system.
We are required to comply with the National Privacy Principles contained in the Privacy Act 1988.
Protecting personal information provided to us is important. We hope that this Personal Information Managements Statement will help you understand how CCS collects, uses and safeguards personal information collected.
Personal Information Collection
To enable CCS to perform its commercial print operations and to operate our online archive and retrieval system, our clients provide us with personal information including name and address details, tax file numbers, email addresses, bank account details and shareholder security reference numbers.
Information Use
Personal information is collected and used for the purpose of providing commercial print solutions to our clients. For instance, name and address details are included on correspondence that we print and send on behalf of our clients.
Disclosure
CCS does not disclose personal information to any third parties.
Access and Correction
You can contact our Privacy Officer if you would like details of your personal information which we may hold about you. If you would like your personal information updated or corrected, it will be necessary to contact our client who provided your information to us to perform our services. We will be able to assist you in this regard as necessary.
To ensure the integrity and safety of personal information which we maintain, we will only disclose such information if our internal procedures are satisfied. Depending on the nature of your request, we may ask you to complete a personal information request form. In certain cases we may charge you a fee for this service but we will inform you at the time.
Our Privacy Officer’s contact details are: privacyCCS@computershare.com.au or write to us at the following address:
Privacy Officer
Computershare Communication Services Ltd
21 Wirraway Drive
Port Melbourne VIC 3207
Storage and Security of Personal
Information
Personal information is mainly held in secure electronic databases. We use a range of security processes to protect the confidentiality and security of personal information that we hold including limiting access to certain parts of our computer systems to the necessary authorised personnel. After we have completed our clients print jobs, data is backed up into secure archive files that are typically kept for three months. After this time the data is deleted. Access to the archived data is restricted to our authorised personnel.
Changes To This Statement
Any changes to this statement that may be made from time to time will be available on the Australian section of our website – www.computershare.com. To obtain a copy of our latest privacy statement please contact our Privacy Officer at either of the addresses above.
Further Information
If you would like any further information or wish to make a complaint please contact our Privacy Officer at either of the addresses above.
Computershare Technology Services Pty Ltd Personal Information Management Statement
Computershare Technology Services Pty Ltd Personal Information Management Statement
In its capacity as contractor for its clients Computershare Technology Services Pty Ltd ABN 85 058 216 014 ("CTS") provides a range of software and technology services including securities register, trading system and order routing bureau services and software licensing and maintenance services.
We are required to comply with the National Privacy Principles contained in the Privacy Act 1988.
Protecting personal information provided to us is important. We hope that this Personal Information Management Statement will help you understand how CTS collects, uses and safeguards your personal information.
Personal Information Collection
In its capacity as contractor, CTS receives from its clients personal information about security holders including name and address details, security holding balances, tax file numbers, bank account details and e-mail addresses. This information is generally provided to us through our clients who are the primary collectors of this personal information and who use our bureau and software services to run their own securities registers, exchanges and broking businesses.
Information Use
Personal information is collected, held and used for the primary purpose of provision of bureau and other technology services to our clients.
Disclosure
CTS only discloses personal information in its capacity as contractor and at the direction of its clients. Third parties CTS may be directed to disclose to include:
> regulatory authorities including the ATO or as otherwise
required to fulfil legal and regulatory requirements;
> our related entities for the provision of print, mail or similar
services;
> non-related print and mail service providers.
Access and Correction
You can contact our Privacy Officer if you would like details of your personal information that we may hold about you or if you would like us to correct it. However, as CTS only obtains this information as a contractor, we suggest you first contact the company that initially collected your information, for instance, Computershare Investor Services Pty Ltd. If your securities holding is sponsored by a broker we will not be able to update your details. You will need to contact your broker to do this.
To ensure the integrity and safety of personal information, CTS will only disclose such information if our internal procedures are satisfied. Depending on the nature of your request, we may ask you to complete a personal information request form. In certain cases we may charge you a fee for this service but we will inform you at the time.
Our Privacy Officer’s contact details are: privacyCTS@computershare.com.au or write to us at the following address:
Privacy Officer
Computershare Technology
Services Pty Ltd
PO Box 103
Abbotsford Vic 3067
Storage and Security of Personal Information
Personal information is mainly held in secure electronic databases. We use a range of security processes to protect the confidentiality and security of personal information that we hold.
Changes To This Statement
Any changes to this statement that may be made from time to time will be available on the Australian section of our website – www.computershare.com. To obtain a copy of our latest privacy statement please contact our Privacy Officer at either of the addresses above.
Further Information
If you would like any further information or wish to make a complaint please contact our Privacy Officer at either of the addresses above.
Computershare Ltd Personal Information Management Statement
Computershare Ltd Personal Information Management Statement
Computershare Limited (ABN 71 005 485 825) ("Computershare") maintains registersof its security holders as required by the Corporations Act 2001. We are required to comply with the National Privacy Principles contained in the Privacy Act 1988.
Protecting personal information provided to us is important. We hope that this Personal Information Management Statement will help you understand how Computershare collects, uses and safeguards your personal information.
Personal Information Collection
Computershare collects personal information about its security holders including name and address details, security holding balances, tax file numbers, bank account details and e-mail addresses.
This information is generally provided to us either directly by security holders or their brokers, or through securities exchanges.
Information Use
Personal information is collected, held and used for the purpose of maintaining our security registers, in accordance with the Corporations Act 2001. Personal information collected is also used to facilitate dividend payments and corporate communications including our financial results, annual reports and other information that we may wish to communicate to our security holders.
Disclosure
Third parties to whom Computershare may disclose your personal information include:
> stockbrokers seeking information concerning their clients’
security holdings;
> regulatory authorities including the ATO or as otherwise
required to fulfil legal and regulatory requirements;
> our related entities for the provision of IT support or print or
mail services;
> non-related print and mail service providers.
Access and Correction
You can contact our share registry department if you would like details of your personal information which we may hold about you or if you would like us to correct it. If your securities holding is sponsored by a broker we will not be able to update your details. You will need to contact your broker to do this.
To ensure the integrity and safety of securityholders’ personal information, Computershare will only disclose to securities holders such information if our internal procedures are satisfied. Depending on the nature of your request, we may ask you to complete a personal information request form. In certain cases we may charge you a fee for this service but we will inform you at the time.
Our share registry’s contact details are:
Share Registry
Computershare Limited
Yarra Falls, 452 Johnson Street
Abbotsford Vic 3067
Telephone: 61 3 9235 5500
Facsimile: 61 3 9235 5600
Storage and Security of Personal Information
Personal information is mainly held in secure electronic databases. We use a range of security processes to protect the confidentiality and security of personal information that we hold.
Changes To This Statement and Further Information
Any changes to this statement that may be made from time to time will be available on the Australian section of our website – www.computershare.com/au. To obtain a copy of the latest version of this statement or if you would like any further information or wish to make a complaint please contact our share registry as above.